This policy explains how AppCrate uses information you provide when you contact us or place an order.
Information we use
We use your name, email address, any telephone number you provide, your message and product interests to respond to inquiries. For orders, we also use billing details, the products selected and order and payment status.
Why we use it
We use this information to answer questions, manage orders, coordinate delivery and provide order support. We may also need to keep relevant records to meet applicable legal obligations.
Payments and essential site features
Payment details are handled through the payment method available at checkout. Please do not send card details or passwords in messages. Essential cookies keep your basket and session working.
Sharing and retention
Information may be handled by service providers needed to operate the store, communicate with you and fulfil an order. We retain information for the purpose for which it was collected and for applicable record-keeping requirements.
Your information
To request access to, correction of or deletion of your information, or to ask a privacy question, contact contact@appcrate.app. Applicable legal requirements may affect what we can delete.
Contact
AppCrate · contact@appcrate.app
Basis for use
We use inquiry details to respond to your request and discuss a potential purchase. Order information is used to carry out the purchase and delivery arrangements, and to meet applicable legal obligations. Where we rely on your consent, you can contact us to withdraw it.
Privacy concerns
Please contact us if you have a concern about how your information is handled. You may also raise a concern with the data protection authority that applies to you.